Privacy Policy

Last updated: April 25, 2026

1. Introduction

Cow Tax Inc (“Cow Tax,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal and financial information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at mycowtax.com, use our client portal, or engage our tax preparation and planning services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name, date of birth, and Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Contact information including email address, phone number, and mailing address
  • Employment and income information
  • Filing status and dependent information
  • Bank account and routing numbers for direct deposit or payment processing
  • Prior year tax returns and supporting documentation

Financial Information

  • W-2s, 1099s, and other income statements
  • Investment and brokerage statements
  • Business income and expense records
  • Deduction and credit documentation
  • Payment information for our services

Technical Information

  • IP address, browser type, and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
  • Device identifiers and usage data

3. How We Use Your Information

We use your information for the following purposes:

  • Preparing and filing federal, state, and local tax returns on your behalf
  • Providing tax planning and advisory services
  • Communicating with you regarding your tax matters and our services
  • Processing payments for services rendered
  • Maintaining and improving our client portal and website
  • Complying with legal and regulatory obligations
  • Responding to IRS or state tax authority inquiries related to your filings
  • Sending service updates, appointment reminders, and relevant tax deadline notifications

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal and financial information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure client portal with multi-factor authentication (MFA)
  • Access controls limiting employee access to client data on a need-to-know basis
  • Regular security assessments and monitoring
  • Secure document upload and storage systems
  • Employee training on data privacy and security best practices

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose your information only in the following circumstances:

  • Tax Authorities: Filing tax returns and responding to inquiries with the IRS, state, and local tax authorities as authorized by you
  • Service Providers: Trusted third-party providers who assist us in operating our website, processing payments, or delivering services, subject to confidentiality agreements
  • Legal Requirements: When required by law, regulation, subpoena, or court order
  • With Your Consent: When you have given us explicit permission to share your information

6. IRS Regulations and Tax Preparer Confidentiality

As a tax preparation firm, we are bound by IRS regulations under Internal Revenue Code Section 7216, which restricts the disclosure and use of tax return information. We will not disclose your tax return information to third parties without your prior written consent, except as required by law or as necessary to prepare your tax return. Any consent provided by you may be revoked at any time by contacting us in writing.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Required for the website and client portal to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website to improve our services
  • Preference Cookies: Remember your settings and preferences for future visits

You may adjust your browser settings to refuse cookies, though this may affect your ability to use certain features of our website and client portal.

8. Data Retention

We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory requirements, and support any ongoing tax matters. Tax return records are generally retained for a minimum of seven (7) years in accordance with IRS recommendations. You may request deletion of your data, subject to our legal retention obligations, by contacting us directly.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of non-essential communications
  • Withdraw consent for optional data processing activities

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites, such as the IRS, state tax authority portals, or other resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: